Country:

Language:

Privacy Policy (Abboda, Inc.)

Effective Date: 12/22/2025
Welcome to Abboda. This Privacy Policy explains how Abboda, Inc. (“Abboda,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects personal information when you use our website, applications (if any), and related services (the “Services”). It also explains your rights and choices regarding your personal information.

We are committed to handling your data responsibly, transparently, and in compliance with applicable privacy laws, which may include the California Consumer Privacy Act (CCPA/CPRA), the General Data Protection Regulation (GDPR) where applicable, and other relevant laws.

1) Information We Collect

We collect the following types of information, depending on how you interact with Abboda:

a) Information You Provide to Us

When you create an account, place an order, contact support, or interact with our Services, you may provide:

Name, phone number, email address, and delivery address
Order details and delivery instructions (e.g., unit number, gate code, drop-off notes)
Communications with us (support requests, messages, feedback)
Merchant information (for merchants using our platform), such as business name and store details
Identity verification information (if required for certain features)

b) Information We Collect Automatically

When you use our Services, we may automatically collect:

IP address, device identifiers, browser type, operating system
Pages viewed, features used, and timestamps (usage data)
Approximate location derived from IP address (and precise location only if you explicitly enable it)
Error logs, crash data, and performance metrics

c) Information from Third Parties

We may receive information from third parties such as:

Payment processors (confirmation that a payment succeeded/failed and related metadata)
Analytics providers and fraud prevention tools
Referral sources and advertising partners (where applicable)

d) Information from Delivery Partners (e.g., Uber Direct)

If a delivery is fulfilled by a third-party delivery partner (such as Uber Direct), we may receive:

Delivery status updates (e.g., courier assigned, picked up, in transit, delivered)
Estimated arrival times
Courier/location updates (as made available by the partner)
Proof of delivery (e.g., delivery confirmation, timestamp, and where available, photo/signature)

2) How We Use Your Information

We use personal information to operate, improve, and secure the Services, including to:

Process and manage orders, payments, and receipts
Provide customer support and respond to requests
Communicate with you about order updates, service messages, and support issues
Request delivery quotes and estimated delivery times from delivery partners
Create and manage delivery requests (pickup/dropoff) when an order is ready
Provide delivery tracking updates and delivery confirmations
Store delivery event history and proof of delivery for support, fraud prevention, and dispute resolution
Verify identity or eligibility where applicable
Detect and prevent fraud, abuse, and security incidents
Comply with legal obligations and enforce our policies

We do not use your personal information in a way that violates your rights under applicable law.

3) Sharing and Disclosure of Your Information

We do not sell your personal information. We may share information in the following situations:

a) Service Providers

We share information with vendors that help us operate the Services (e.g., hosting, analytics, customer support tools, and payment processors). These providers are required to protect your data and use it only to provide services to Abboda.

b) Merchants

When you place an order, we share information with the merchant fulfilling the order, such as:

Your name (or first name + last initial), delivery address, order items, and delivery notes
Merchants do not receive your full payment card details from Abboda.

c) Delivery Partners (e.g., Uber Direct)

If your order is delivered by a third-party delivery provider (such as Uber Direct), we may share limited information necessary to fulfill delivery, including:

Pickup and dropoff address
Recipient name (or first name + last initial)
Recipient phone number (for delivery coordination)
Delivery instructions (e.g., unit number, gate code, drop-off notes)
A non-payment order reference number

Payment details are not shared with delivery partners. Delivery partners may process information under their own privacy policies and terms.

d) Legal Compliance and Protection

We may disclose information if required by law or legal process, or to protect the rights, safety, and security of Abboda, our users, or others.

e) Business Transfers

If Abboda is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

4) Your Privacy Rights

Depending on where you live, you may have rights such as:

Access: request a copy of the personal information we hold about you
Correction: request correction of inaccurate information
Deletion: request deletion of your information (subject to legal exceptions)
Objection/Restriction: object to or request restriction of processing
Data Portability: request a portable copy of certain data
Opt-Out (California): opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising (Abboda does not sell personal information)

To exercise these rights, contact us at: info@abboda.com
We may need to verify your identity before responding. We respond within timeframes required by applicable law.

5) Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Keep you signed in and remember preferences
Understand usage and improve the Services
Measure marketing performance (where legally permitted)

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

6) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including access controls and encryption where appropriate. No system is completely secure; please protect your account credentials and contact us if you suspect unauthorized access.

7) Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, including to:

Provide the Services and support
Maintain business records
Comply with legal, tax, and accounting obligations
Prevent fraud and resolve disputes

We may retain delivery event history (e.g., pickup/delivery timestamps) and proof of delivery for a limited period for support and dispute resolution.

8) Children’s Privacy

The Services are not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided information, contact us and we will take appropriate steps.

9) International Data Transfers

If you access the Services from outside the United States, your information may be transferred to and processed in the U.S. or other countries where our service providers operate. We use appropriate safeguards where required by law.

10) Third-Party Links and Services

Our Services may link to third-party websites or integrate with third-party services. Those third parties have their own privacy policies. Abboda is not responsible for third-party privacy practices.

11) Updates to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Policy and update the Effective Date. Continued use of the Services after an update means you accept the updated Policy.

12) Contact Us

Abboda, Inc.
Email: info@abboda.com

User Area

Shop by Category