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Privacy Policy

Welcome to Abboda. Your privacy is important to us. This Privacy Policy explains how Abboda, Inc. (“Abboda,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects personal information when you interact with our website, mobile applications, and any related services (the “Services”). It also outlines your rights and choices regarding your personal data.

We are committed to handling your data responsibly, transparently, and in compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other relevant legislation.

INFORMATION WE COLLECT

We collect the following types of information, depending on how you interact with our platform:

a. Information You Provide to Us

When you register for an account, place an order, or otherwise engage with our Services, you may provide us with:

  • Full name, phone number, email address, and delivery address
  • Billing and payment information (processed securely by third-party providers)
  • Communications sent via support or feedback forms
  • Business profile details (for merchants and contractors)
  • Identity verification details (if applicable)
b. Information We Collect Automatically

When you use our platform or mobile apps, we automatically collect:

  • IP address, device identifiers, browser type, and operating system
  • Location data (with permission)
  • Pages visited, features used, and time spent on the app
  • App crash logs and performance metrics
c. Information from Third Parties

We may receive information from:

  • Payment processors, to verify successful transactions
  • Background screening services (for contractors or delivery personnel)
  • Social media or third-party platforms when you link or log in through them
  • Referral sources and advertising partners

HOW WE USE YOUR INFORMATION

Your information helps us provide, improve, and personalize our Services. We use your information to:

  • Facilitate deliveries and match users with contractors and merchants
  • Process orders and enable payments and receipts
  • Communicate with you regarding updates, promotions, or issues
  • Authenticate your identity and verify eligibility
  • Prevent fraud, enforce platform rules, and enhance security
  • Comply with legal obligations and regulatory requirements
  • Provide customer support and resolve disputes

We will only process your information for legitimate business purposes and never use it in a way that violates your rights.

SHARING AND DISCLOSURE OF YOUR INFORMATION

We do not sell your personal information. However, we may share it with trusted third parties in the following situations:

a. With Service Providers

We share information with hosting providers, payment processors, analytics services, customer support software, and delivery management tools. These providers are contractually obligated to protect your data and use it solely for the purpose of supporting Abboda.

b. With Merchants and Contractors

When you place an order or schedule a service, we may share your name, contact information, and delivery details with the relevant merchant or contractor for fulfillment purposes.

c. Legal Compliance and Protection

We may disclose personal information if required by law, legal process, or to protect our rights and the safety of our users, employees, or property.

d. Business Transfers

If Abboda is involved in a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity.

NOTICE TO PROPERTY OWNER (FOR SUBCONTRACTED SERVICES)

All subcontractors working on this project will be properly licensed and bonded, ensuring compliance with California state regulations and protecting your property and interests.

This notice is provided to ensure transparency for consumers receiving services through subcontracted professionals.

YOUR PRIVACY RIGHTS

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your data (subject to lawful exceptions)
  • Objection/Restriction: Object to or request restriction of processing
  • Data Portability: Request a copy of your data in a portable format
  • Opt-Out (California): California residents may opt out of the sale of personal data, although Abboda does not sell user data

To exercise these rights, contact us at: __________________

We will respond to verified requests within the timeframes prescribed by law.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, and similar technologies to:

  • Maintain session authentication and user preferences
  • Analyze usage patterns and improve functionality
  • Deliver targeted advertisements (where legally permitted)

You may control cookie preferences through your browser settings. However, disabling cookies may impact your experience.

DATA SECURITY

We employ industry-standard security measures to safeguard your data, including:

  • Encryption in transit and at rest
  • Access controls and authentication protocols
  • Regular vulnerability testing and monitoring

Although we strive to protect your information, no digital system is entirely secure. Please protect your login credentials and notify us immediately of any unauthorized use.

DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, tax, or accounting obligations. When data is no longer required, it is securely deleted or anonymized.

CHILDREN’S PRIVACY

Our Services are not intended for use by children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect or solicit personal data from minors. If we learn that we have collected information from a child, we will promptly delete it.

INTERNATIONAL DATA TRANSFERS

If you are accessing the Services from outside the United States, please note that your data may be transferred to and processed in the U.S. or other jurisdictions where our service providers are located. We ensure that adequate safeguards are in place for such transfers.

THIRD-PARTY LINKS AND INTEGRATIONS

Our Services may contain links to third-party websites or integrate with third-party apps or services. These entities have their own privacy policies and practices. We encourage you to review those policies before engaging with them. Abboda is not responsible for their privacy or security practices.

UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business operations. If we make material changes, we will notify you through the platform or via email. Continued use of the Services after an update constitutes your consent to the revised policy.

CONTACT US

If you have questions, concerns, or would like to exercise your privacy rights, please reach out to us at: info@abboda.com